Front Office Receptionist

A foot reflexology centre receptionist acts as the first point of contact, balancing administrative tasks with exceptional customer service to ensure a welcoming and relaxing atmosphere for guests. The profile typically requires a friendly, organized individual capable of managing appointments, handling payments, and maintaining a clean, professional environment. 

Key Responsibilities

• Customer Greeting: Welcoming clients, checking them in, and offering information about reflexology services and products.
• Appointment Management: Scheduling, rescheduling, and cancelling appointments via phone, walk-ins, or digital platforms.
• Administrative Tasks: Handling phone calls, maintaining client records, filing, and managing daily mail.
• Financial Handling: Processing payments (cash, credit) and managing daily transactions.
• Operational Support: Keeping the reception area tidy, managing inventory, and assisting therapists with scheduling, sometimes acting as a liaison between clients and staff.
• Sales Promotion: Promoting spa packages, memberships, or retail products. 

Job Timing : Monday to Saturday : 4pm to 8:45pm