Job Profile

• International Sales Voice Process (CSA)

Job Type

• Full Time Permanent

Location:-Sholinganallur

Notice Period:Immediate

Mandatory Criteria- Job Description:Key Responsibilities of the Renewals Representative Role:

• Manage end-to-end customer renewal processes for assigned pipelines.
• Engage proactively with customers to ensure timely contract/subscription renewals.
• Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach.
• Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues.
• Identify potential churn risks and act swiftly to mitigate them.
• Maintain accurate renewal data in SFDC and track performance metrics.

Identify and route upsell/cross-sell opportunities to the appropriate teams

Ready to start your journey with Tech Mahindra? Send your updated resume to

Aravind email id - av00826494@techmahindra.com; Christober email id- cc00821451@techmahindra.com; Priyanka email id- pp00816867@techmahindra.com

Contact person Priyanka - 9940436388; Aravindhan - 7904102290; Christober - 9962885530