Roles and Responsibilities : • Handling calls & resolving enterprise level customer tickets related to network • Work Shifts/ Hours: Rotational shift (flexible to work in night shifts) Desired Candidate Profile : • Ability to work well under pressure with high attention to detail • Excellent English communication • Ability to work in a team or as a single contributor • Adaptability / Flexibility on shifts, Ownership and initiative • Being Active & Energetic Personal attributes • Excellent Customer service orientation • Resilience and flexibility ,Learning and knowledge enhancement • Drive and persistence , Interpersonal skills and teamwork Technical Requirement: ( Key skills Required ) Operating System: • File system and its features • Boot Options • Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon • System Restore • Windows Services • UAC and its usage • Windows OS: Rights & Permissions • Windows Registry Network: • OSI Layers • DHCP, DNS • Usage of Ports & secured and non-secured protocols • IP Addressing, Configuration • Different types networking devices i.e. Switches & Routers • Ping, Telnet, TraceRT Interview Process: (Mode of interview Face to face only ) • HR Round • Communication round • Technical assessments • Operation Round

More about this International Tech Voice Support job

Concentrix is aggressively hiring for the job profile of International Tech Voice Support at Chennai in Kovilambakkam locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 22,000 INR and can go up to 32,500 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Sep-2022. For more details, download apna app and find Full Time jobs in Chennai. Through apna, you can find jobs in 74 cities across India. Join NOW!