Process Manager - Shared Services Center

KBS Deputy Process Manager

Job Title: Deputy Process Manager – KBS
Experience: Over all 10 + years
Function: S2P

Job Summary

We are looking for an experienced Deputy Process Manager to lead and manage end-to-end P2P operations within the Finance function. The role requires strong expertise in Accounts Payable, Procurement, and Invoicing, along with excellent communication and stakeholder management skills. The incumbent should have prior experience handling teams and driving process improvements, including automation initiatives.

Key Responsibilities

• Lead and manage end-to-end Source to Pay / Procure-to-Pay (P2P) operations.
• Oversee Accounts Payable, Procurement, and Invoicing processes to ensure accuracy, timeliness, and compliance.
• Manage and mentor a team, ensuring performance, productivity, and continuous development.
• Partner with internal stakeholders and vendors to resolve issues and improve service delivery.
• Drive process improvements and automation initiatives using Power Automate.
• Ensure adherence to internal controls, policies, and audit requirements.
• Monitor KPIs, SLAs, and operational metrics to ensure process efficiency.
• Support transition, stabilization, and continuous improvement initiatives.

Required Skills & Qualifications

• Strong P2P / S2P domain knowledge, especially in Accounts Payable and Procurement.
• Hands-on experience in Invoicing and vendor management.
• Exposure to Power Automate for workflow optimization and automation.
• Excellent communication and stakeholder management skills.
• Proven experience in handling and leading teams.
• Ability to work independently and manage multiple priorities.

Experience & Education

• Overall experience of up to 10 years in Finance / P2P / S2P operations.
• Prior experience in a team lead or managerial role is mandatory.
• MBA / Commerce background preferred

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Experience Level

Mid Level