Lead Assistant Manager

JOB TITLE: LEAD ASSISTANT MANAGER- QUALITY 

NUMBER OF POSITIONS: 2

BAND: B2

REPORTS TO: Lead asst. manager, QUALITY

HOURS: 40 HOURS PER WEEK, FULL TIME EMPLOYEE 

JOB DESCRIPTION

LEAD ASSISTANT MANAGER QUALITY is responsible to ensure quality team deliverables and providing SME support to the quality analysts. To maintain good harmony with the operations and training verticals. Creating presentations, develop process manuals and training materials. 

ESSENTIAL CRITERIA:

• Bachelor's in nursing / Bachelors in Physiotherapy / Bachelor of Homeopathic Medicine and Surgery / bachelor's in science
• Certified CPC - Certified Professional, CCS - Certified Coding Specialist, CIC - Certified Inpatient Coder
• Minimum of 10 years’ experience in medical coding and minimum of 5 years’ experience in IP DRG coding or auditing and managerial experience. Experience in handling QC team.

DESIRABLE CRITERIA:

• Auditing experience on IP DRG.
• Knowledge in Microsoft outlook/excel/word.
• Exposure on 3M software and NLP tool. 

ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

• Understand the payer process of IP DRG.
• Excellent knowledge of DRG Coding – ICD-10 CM & PCS, Coding guidelines.
• Handling variety of tasks, such as leading project teams, monitoring progress, tracking KPIs, qc resource management, qc inventory management of different workflows.
• Excellent verbal and written communication
• Experience in handling QA team.
• Ability to identify and interpret strategic and quality improvement needs.
• Ability to identify, implement, and evaluate qc sampling techniques.
• Ability to perform error analysis and identifying improvement areas.
• Attending timely connects with ops/training team.
• Prompt response to all the emails and requirements.
• Research updated coding information.
• Research coding issues that arise.
• Experience working in team environment and/or developing teams.
• Ability to share knowledge in an effective way that enhances learning and application of new skills.
• Flexibility
• Strong PC skills, Excel, Word, PowerPoint and internet-based programs.
• Six sigma certifications (at least Green Belt) will be an added advantage.