Lead Associate

Experience

5-7 Years

Skill (Primary)

Domain Competencies (ERS)-GE - Proficy-ThermoFisher - SampleManager - Technical

Qualification

B-Tech

Location

Chennai

Job Family

Development

Job Description (Posting).

Responsible for system maintenance and application development for ThermoFisher Sample Manager and Integration Manager products
Good to have - Experience in Refining Quality management operations
Team player and Good time-management skills
Good interpersonal and communication skills
Requirement for 24x7 support (1.) Key Responsibilities
1. To maintain existing features, troubleshoot bugs , resolve ad-hoc requests and provide support for enhancement (major and minor) /new developments based on business/ client requirements as well as from the functional and technical team of HCL on the project.

2. To provide client support by presenting data, information, ticket resolution and day to day support activities like monitoring client requirements as well as keeping track of schedule for on time delivery of assigned tasks as per the defined quality standards.

3. To perform activities related to enhancement creation of documents for CMMi and client requirements

4. To provide technical guidance to junior developers

5. To interact with the customer and internal teams to gather requirements for development purposes.

Skill Level 3 (Secondary Skill 1)

Quality Management Skills (ERS)-ThermoFisher - SampleManager-Aveva-Workflow Management - Development

Experience Level

Senior Level