Mainframe Performance & Capacity Management (PCM)

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 8+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and proactively managing capacity planning on regular basis.
• Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.
• Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in
• capacity/performance reporting and modeling.
• Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
• Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD / Tape storage systems.
• Ability to perform diagnostics and perform RCA [ Root cause analysis ].
• Strong analytical and documentation skills.
• Should be a team player with excellent communication and technical skills.
• Provide a 7/24 service on-call to clients
• Capacity Planning for Processor, DASD, and on physical processors (CECs) for various customers.
• Knowledge about forecasting for processors, coupling facilities, DASD, Virtual Tape, and Tape in a complex.
• Provide technical guidance to internal contacts in the design of infrastructure solutions that meet business needs and perform to engineered specifications.

Preferred Technical and Professional Experience

• Hands on Experiences with navigation , debugging and monitoring with tools such as RMF(I, II, III) or Omegamon or TMON or BMC
• Mainview.
• Hands on experiences with any Vendor products such as MXG, CA-MICS. Omegamon, Strobe, APA.
• Hands on experiences with TDS and QMF for Data extraction and Analysis.
• Experiences with tools such as CP3000, zPCR and zTPM are added advantage.
• In depth knowledge in RMF, TDS and Omegamon tools.