1.      Technical Expertise: In-depth knowledge and hands-on support experience in Manhattan WMOS application

2.      Problem-Solving Skills: Strong analytical and problem-solving abilities with a focus on delivering effective and sustainable solutions.

3.      Communication Skills: Excellent verbal and written communication skills to interact with both technical and non-technical stakeholders.

4.      Customer-Centric Approach: Ability to work collaboratively in a team environment and contribute to a positive and production work culture.

5.      Documentation Skills: Proficient in creating and maintaining comprehensive documentation for support processes and technical configurations.

• Prior experience working in production support environment and implementation projects
• Prior experience of mentoring a team in a similar production setup