National Technical Head

Company Name – Muthoot Fincorp Limited

Job Title – National Technical Head – Secured & Unsecured Lending Business

Grade – SM4

Designation – DVP

Location – Chennai

Reports to – National Credit Head – Secured & Unsecured Lending Business

Span Of Control – NA

Job Purpose 

Key Job Responsibilities 

Key Result Areas and Supporting Actions Providing integrated technical support towards following broad aspects of the technical function.

1. Formulation & Implementation of Technical Policies & Procedures for Muthoot Fincorp Secured & Unsecured Lending Business 

Comprising of MSME Loans backed by Property, Gold – Pan India.

1. Extending Guidance to the Zonal / State Technical Team on the Property Valuation on broad policy guidelines as well as on Transactional based deviations.

1. A thorough Understanding of RERA guidelines and its impact on the Real Estate Market, more specifically to Secured Mortgages.

1. Monitoring & Updating on Laws pertaining to Real Estate, Policy and regulatory requirements impacting retail mortgage business rolled out by Central, State, District and other Statutory authorities from time to time.

1. Develop new initiatives & lead to State specific innovations.

1. Suggest process improvement & effective implementation of same.

1. Monitor technical evaluation process – Pan India, Zone, State.

1. Maintain TAT targets for the technical evaluation process.

1. Work closely with the legal counterpart on the technical evaluation front.

1. Conduct spot checks at various locations and suggest region specific amendments to increase business & mitigate risk.

1. Proactively work towards developing robust processes for early triggers for FRAUD DETECTION & AVOIDANCE.

1. Monitor handling of Fraud cases on the technical front ie., Identification, handling, reporting and facilitation closure as per the action decided.
2. Vendor Management 

1. Team Management

1. Market Intelligence on Real Estate.

1. Supporting Ground Team on Revaluation on Distressed Assets and its resolution.

1. General Support.

1. To Focus on Skill Enhancement & Team Development

Provide executive support and meetings/calendar management 

Knowledge, Skills & Attributes

Experience in SULB business

Technical & Functional expertise

Familiar with a variety of location’s (field’s) concepts, practices, and procedures

Strong understanding of the geographical spread

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to lose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built. 

Our Core Values 

Integrity

• Asking oneself before saying, doing, or deciding on anything, whether it’s passing the test of integrity. No unethical shortcuts, to save time, money, and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers based on their needs only. Encourage people to highlight any practices that go against this core value

Collaboration

• Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks

Excellence

• Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate if we observe any superior performance. Do not get settled for less at any cost – display the go getter attitude. Encourage people to stretch inorder to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

• Honesty
• Humility 
• Empathy 
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements