Office Administrator

Sales Coordinator – Roles & Responsibilities1. Sales Support

• Assist the sales team in daily operations
• Prepare quotations, proposals, and presentations
• Coordinate between sales team and other departments

2. Order Management

• Process customer orders accurately and on time
• Track order status and ensure timely delivery
• Handle order-related queries and issues

3. Customer Handling

• Maintain good relationships with clients
• Respond to customer inquiries via phone/email
• Follow up with customers for feedback and repeat business

4. Documentation & Reporting

• Maintain sales records and customer databases
• Prepare daily, weekly, and monthly sales reports
• Update CRM systems regularly

5. Coordination & Communication

• Act as a link between sales team, clients, and internal departments
• Schedule meetings and appointments for the sales team
• Ensure smooth communication across teams

6. Inventory & Stock Coordination

• Coordinate with warehouse/accounts for stock availability
• Monitor inventory levels related to sales orders
• Assist in stock verification when required

7. Payment & Billing Follow-up

• Coordinate with accounts for invoicing
• Follow up on pending payments and outstanding amounts
• Maintain records of payments and dues

8. Market & Sales Support Activities

• Assist in preparing sales strategies and campaigns
• Collect market and competitor information
• Support promotional activities and events