Operations Executive

*IMMEDIATE JOINERS ONLY*

About the Role:

We are hiring a Badge Operations Executive – Tamil to own and manage Praja’s badge verification and role-mapping system for Tamil Nadu.

This role sits at the intersection of politics, data accuracy, and operations. You will handle custom badge requests from users, verify roles and designations, maintain a structured database of Tamil Nadu’s political and civic hierarchy, and coordinate closely with the sales and product teams to ensure instant, error-free badge reflection on the platform.

This job requires deep contextual understanding of Tamil Nadu politics, governance structures, parties, elected and unelected roles, and current affairs.

About the Company:

Praja is a revolutionary decentralized social platform designed to bring your local community to your fingertips. We empower you to discover and share hyperlocal news, events, and stories, all generated by people right in your neighbourhood. Engage with your community, build your network, and connect with local leaders through meaningful interactions. With Praja, you can easily create and share eye-catching poster content, making local information accessible and engaging. We're building a platform where every citizen can truly know, understand, and participate in their local community across India.

📍Job Location: Hyderabad incubation (1-3 months) → Chennai base.

Salary + Accommodation support for Hyderabad training phase (fixed)

Key Responsibilities:

Badge Verification & Operations

• Review and process badge requests from app users (political, civic, party, and organizational roles).
• Verify authenticity of roles using reliable sources, documents, and political context.
• Approve, reject, or escalate badge requests with clear reasoning and documentation.

Role & Designation Database Management

• Build, update, and maintain a structured database of Tamil Nadu political and civic roles
• (MLA, MP, local body representatives, party positions, committee roles, government-linked designations).
• Track changes in office holders, resignations, elections, appointments, and party shifts.
• Ensure role taxonomy is consistent, accurate, and platform-ready.

Cross-team Coordination

• Work closely with the sales team to ensure badges promised during onboarding are reflected immediately after verification.
• Coordinate with product and tech teams for badge logic, hierarchy, and display rules.
• Act as the single source of truth for badge-related clarifications.

Political & Civic Awareness

• Stay updated on Tamil Nadu current affairs, elections, cabinet changes, local body politics, and party developments.
• Understand real-world authority vs symbolic titles to prevent misuse or misrepresentation.
• Flag edge cases, fake claims, or politically sensitive badge requests proactively.

Documentation & Quality Control

• Maintain clean records of badge approvals, sources used, and verification notes.
• Continuously improve verification SOPs to reduce errors and turnaround time.
• Ensure zero ambiguity in badge naming, hierarchy, and role legitimacy.
• Required Skills & Experience: 0–2 years of experience in political operations, research, news media, civic-tech, or data operations.
• Strong understanding of Tamil Nadu politics:
• Parties, leaders, constituencies
• Rural & urban local body structure
• Party organizational roles and government-linked designations
• Ability to think critically and question claims—especially politically sensitive ones.
• High attention to detail; accuracy is non-negotiable.
• Comfortable working with spreadsheets, structured databases, and internal dashboards.
• Good oral & written communication in Tamil
• Any graduate with strong political awareness and operational discipline can apply.