Operations & Help Desk

Designation: Operations & Help Desk

Location: Tamil nadu State Transport and Safety Commissionerate Office, Guindy 

Employment Type: Full-Time / Rotational Shifts

Key Responsibilities:

* Monitor the health of the various

network and other components of

the system.

* Operates and manages the system

through operator console.

* Receive calls related to the issues

and resolve them.

* Log the issues in the helpdesk

application, in case the issue is not

resolved during the call.

* Respond to the issues reported

through emails or direct entry in

the helpdesk application by the

users.

* Forward issues to respective

OEMs, as required.

* Generate various reports related

to the project.

Salary:15k

Shift Information & Requirements:

This position operates on a rotational shift basis to provide 24/7 coverage.

Morning Shift 07:00 AM – 03:00 PM ( For both Female an Male Candidates )

Afternoon Shift 03:00 PM – 11:00 PM General Rotation(male only)

Night Shift 11:00 PM – 07:00 AM General Rotation(male only)