Operations Manager - Logistics and Supply Chain

Operations Manager - Transcon

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Key Responsibilities:

• Ensure timely pick up of cargo and delivery without any exception.
• Ensure timely updation of events like PUO, FRD, COB, XMT, DLV,  POD’s, AMD, DOP, OSD, PNC
• Ensure COB without any exception & damages.
• Timely departure of LH vehicles & ensuring TAT
• Ensure Control tower  tracks the vehicle of Inbound & Outbound vehicles till it reaches destination.
• Ensuring Timely placement of vehicles with committed TAT.
• Taking care of our Cartage for MAA Branch & providing visibility to our internal department.
• Interacting with customers & providing solution for smooth operation.
• Identifying new Service Providers  &  maintain good relationships .
• Interacting with other districts for smooth operations.
• Ensuring timely RI submission  & AP on time.
• Providing White Glove activities as per SOP exception.
• Periodical training for Team members, Service Providers
• Always meet compliance to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all Service Providers SOP in place
• Meet KPI standards in accordance with the Company’s procedures      
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

The candidate should be Graduate.

• Basic local regulatory knowledge for compliance
• Domestic Logistics Industry knowledge (by road & air)
• Hazardous materials certification (preferred)

Skills:

• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word)
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Behaviours:

• Positive and willing to help attitude.

 

Additional Information

Reporting Structure:

This position reports to

• Service Manager-Transcon

Job Location: Chennai

 

Experience Level

Mid Level