Operations Officer - Customer Service
Equitas Small Finance Ltd
Operations Officer - Customer Service
Equitas Small Finance Ltd
Chennai
Not disclosed
Work from Office
Full Time
Min. 1 year
Job Details
Job Description
Operations Officer - Customer service
| Actionable |
| Consistency in delivering the loan closure within TAT |
| Ensure the Part Pre-closure (for VF/Retail/HF) are processed within TAT and the new schedule are sent to branch. |
| No operational errors on closures. |
| Resolve under query cases, with rigor follow up with branches |
| Effective non complaint on closures and increase the customer satisfaction. |
| Top up / Normal Closure within TAT to be closed |
| Part Pre closure |
| Ensure nil Operational Loss |
| Supporting Team member based on the volume |
Job role
Work location
Asset Operations>South>Tamil Nadu>Chennai>Chennai>BCP-Ambattur>Chennai>9999>Head Office
Department
Operations
Role / Category
Telecom Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Equitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
This job has expired