Process Executive

Company: Bharani Tours and Travels P. Ltd.

Job Description:

Bharani Tours and Travels, a trusted name in travel and logistics based in Kilpauk, Chennai, is looking for a dynamic Process Associate to streamline operations and enhance customer experiences. This role involves coordinating travel bookings, managing client relationships, and ensuring operational efficiency. Key responsibilities include supporting sales and operations teams, analyzing travel trends, and maintaining service excellence. Ideal candidates will have strong organizational skills, attention to detail, and a passion for delivering superior customer service. Experience in the travel or hospitality industry is preferred. Join Bharani Tours and Travels to help redefine the travel experience for our clients.

Key Responsibilities:

• Coordinate travel arrangements, including bookings, logistics, and client itineraries.

• Manage customer relationships and address inquiries efficiently.

• Conduct market research to understand travel trends and customer preferences.

• Prepare reports on sales performance and operational efficiency.

• Collaborate with sales and operations teams to optimize processes and improve service delivery.

Qualifications:

• Strong organizational and multitasking skills.

• Excellent communication and customer service abilities.

• Proficiency in market research and data analysis.

• Experience in the travel or hospitality industry is a plus.

• Ability to work independently and collaboratively in a team environment.