Restaurant Staff

Duties & Responsibilities:

· Adhering to work timing and duty roster assigned by the Restaurant Manager

· Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at outlet.

· Adhering to the grooming and personal hygiene standards.

· Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries/Hospitality)

· Taking Orders from walk-In and take away customers

· Cash Desk Operation & Cash Settlements from the customers

· Adhering to all the SOP’s at the outlet level

· Up selling with various add-ons & beverages

· Maintaining Outlet Hygiene and Cleanliness

· To ensure BOH area is clean and neatly maintained and the FOH is neatly organized

· To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s

· Should ensure that company assets provided to the store are well maintained

· Escalate integrity issues

· Escalate Customer Complaints to the Restaurant In charge