Senior Analyst

Experience

4-7 Years

Skill (Primary)

Domain Competencies (BSERV )-BFS-Basics of Banking

Qualification

BCom

Location

Chennai

Job Family

Delivery Transaction

Job Description (Posting).

Able to work independently and efficiently to meet defined SLA , Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance , Training and Self Development , Team Player , , , (1.) 1. To ensure complete adherence to Attendance/Login Hours/Unsched Leave
2. To provide regular updates and facilitate in resolving & addressing team issues and concerns
3. To have regular reviews with team (2.) Ensure Retention of team members is within the agreed norms (3.) Improving skill level through self development (4.) The individualsould be to manage, motivate, engage and enthuse people to take them to the next level of achievement. (5.) To be responsible for meeting SLAs/deliverables (6.) To Participate in the Calibration audits and report feedback

Experience Level

Senior Level