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Senior Data Operations Analyst

NielsenIQ

Chennai

Not disclosed

Work from Office

Full Time

Min. 3 years

Job Details

Job Description

Senior Data Operations Analyst - IV

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Description

About the job
Senior Data Operations Analyst (Reports to : Associate Manager / Operations Manager) acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of Associate Manager in managing E2E operational queries and deliverables. Delivers databases and output based on client specifications on time and at expected quality as well as engaging with stakeholders

Responsibilities

SQL data management: Write, optimize, and maintain complex SQL queries to retrieve datasets and tables from SQL database
Data analytics: Perform in-depth analysis to identify trends, anomalies, and actionable insights.
Data quality assurance: Monitor, validate, and improve data accuracy, consistency, and reliability across systems.
Process improvement: Identify opportunities to automate workflows and enhance efficiency in data operations.
Think out of box and solve complex problems with solution through deep analytical & critical thinking ability
Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
Understanding the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team.

Qualifications

Minimum overall experience of 3 years and above
SQL expertise: Minimum 2 years of hands-on SQL experience (query optimization, data retrieve, extract large datasets)
Educational background: Bachelor’s/ Master's degree in Statistics, Mathematics, Computer Science, Economics, or related field
Analytics experience: Strong background in Data analytics, statistical modeling, or banking/financial services
Soft skills: Strong problem-solving, communication, and cross functional stakeholder management abilities
Excellent organization skills, aptitude to work in team and meet deadlines
A high degree of accuracy, proactivity and attention to detail
Project management aptitude (critical path, task sequencing, problem solving, etc.)
Common business language knowledge (English): speaking and writing with fluency

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion