Senior Service Engineer

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Job Title

Sr. Service Engineer

Location 

NASH Pune plant/Delhi/Chennai

About Us

GD NASH is a part of Ingersoll Rand engineered solutions division & part of PFT. We are market leader in Centrifugal Blowers and Liquid Ring Vacuum Pumps

Job Summary

The engineer will be responsible for handling Warranty and out of warranty Service issues in Centrifugal blowers, Liquid Ring Pumps. He will be responsible for installation activities and earning Service Revenues(like AMC/CMC/Rentals).

Responsibilities

• Contacting Old and new customers for Service Revenue Initiatives by offering AMC/CMC/Rental
• Finalizing quote with Customers and converting it into the PO.
• Timely Customer complaints resolutions and effective  planning to organize installation activities in time.
• Coordination between engineering and quality for product issues.
• Timely resolution of Customer complaints.
• Development of Dealer Service capabilities for field service to end user to avoid load.
• Payment follow up for Service billings

 

Basic Qualifications

(Essential qualifications, language, driving licence etc)

• Bachelor of Engineering Mechanical with 6/7 year work experience.

 

Travel & Work Arrangements/Requirements

Travel 70% time. Passport Required

 

Key Competencies

Absolute KEY skills needed for role

•  Handon experience over repair of Big Rotary Machines or similar products
• Product knowledge of Liquid Ring Vacuum Pump and CF Blowers or big rotary machines.
• Humble and pleasant in nature
• Fluent in languages.
• SAP knowledge
• Negotiation skills for generating Service Revenue

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Experience Level

Senior Level