Service Relationship Manager - Small Business Enterprise Sales

Kotak Mahindra Bank

Chennai

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Service Relationship Manager-Small Business Enterprise-Sales

- Manage and nurture relationships with small business enterprise clients to ensure service satisfaction and retention. - Act as a liaison between the sales team and clients to address service-related issues and opportunities. - Collaborate with internal teams to deliver tailored solutions that meet client needs. - Drive business growth by identifying upselling and cross-selling opportunities within the small business segment. - Monitor client feedback and service performance to continuously improve customer experience. - Requires strong interpersonal and communication skills to manage client expectations effectively. - The role is focused on sales support and relationship management within the small business enterprise sector.

Job role

Work location

Chennai, 8514-Chennai-Samson Towers-Pantheon Road-Egmore-TLN, 4th and 5th Floor, Samson Tower, 402L,, Pantheon Road, Egmore, Chennai, Tamil Nadu, India

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

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