ServiceNow Administrator

Key Responsibilities

• Administer the day-to-day operations of the ServiceNow platform
• Configure and customize modules, forms, workflows, and business rules
• Manage users, groups, roles, and RBAC to enforce secure access
• Troubleshoot issues related to performance, workflows, and integrations
• Monitor platform performance and implement optimization strategies
• Plan and execute version upgrades, patches, and update sets
• Stay updated on new features and best practices in ServiceNow

Skills & Expertise Required

• Strong hands-on experience with ServiceNow administration
• Deep knowledge of platform configuration and workflow automation
• Proficiency in JavaScript, Glide scripting, and ServiceNow APIs (REST/SOAP)
• Expertise in access control, data security, and role-based permissions
• Experience with ServiceNow upgrade planning and execution

Send your resume to rushali.salunke@tecnoprism.com