ServiceNow ITSM Developer

• Minimum 5 years in ServiceNow Development
• Must have hands-on experience on ServiceNow Integration
• Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management
• Should know ServiceNow Core concepts, client and server-side concepts
• ServiceNow CAD or CSA certified.
• Excellent communication Skills
• Must have Knowledge in ServiceNow ITIL module.
• Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc.
• Fine to work during US overlapping hours, (12PM IST to 10PM IST)
• Incident, Problem, Change, and Knowledge Management: Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework.
• Service Level Agreements (SLA): In-depth understanding of SLA concepts, types, and the ability to configure them effectively.
• Import Sets and Transform Map Scripts: Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation.
• Client Scripts, UI Policy, UI Actions, and Data Policy: Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality.
• Server-side Scripts: Experience with server-side scripts such as business rules and script include optimizing system performance and functionality.
• Service Catalogs, Workflows, and Flow Designer: Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation.
• Creation of reports and Dashboards.
• Rest and Soap Integration: Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlessly.