Specialist , Application Support

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Specialist , Application Support

What does a successful Advisor Professional do?

As an experienced member Application Support, will be responsible for effective management and maintenance of Integrated Data team and ensure the reliability, availability, and performance of our systems. You will be responsible for the optimization of Application performance, Query optimization, Server CPU optimization, Innovative thinking to ensure platform stability to improve client experience.  You will collaborate with cross-functional teams to implement automation and continuous improvement processes to enhance efficiency and reduce downtime. The ideal candidate should have a strong background in Cards/Payments Industry, ETL Tools (Talend), Unix, Linux, Control M, Cloud AWS, SQL, Hadoop, Database, Dynatrace, Splunk, DevOps.

         What you will do:

• Management activities like Incident, change and release activities for mission critical application.
• Deployment/Re-deployment/Upgrade for Commercial Center
• Enhance Alerts and monitoring capabilities (Moog soft, Splunk and Dynatrace)
• Collaborate with other Developers and Engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline using mature CI/CD automation practices.
• Troubleshoot infrastructure, application issues and work with the development team and SMEs to resolve issues faster. Create, track, drive problem and defects task to closure.
• Identify possible points of failure in the infrastructure/applications and improve/resolve the identified vulnerability.
• Troubleshoot application-related support requests and escalate as needed.
• Confluence Knowledge articles/documentations
• Automate the repetitive task to minimize manual efforts.

What you will need to have:

• Bachelor’s degree preferably in Computer Science, Electrical/Computer Engineering, or related field
• Overall, 5-10 years of experience.
• Experience working with ETL (Talend), AWS, Control M, Linux, SQL, Hadoop, Database, Middleware technologies.
• Experience working on monitoring tools like Splunk, Dynatrace, Moogsoft.
• Ability to analyze and translate requirements and development stories into automation.
• Contribute to Release activities.
• Experience with Modern scripting language like Python and Basic of AI knowledge.
• Experience with Jenkins for CI/CD pipeline creation and automation
• Flexible to work in shift or weekend on business demand.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Experience Level

Senior Level