Technical Support Specialist - Administration

Specialist - Technical Support Administration

    
REQUISITION ID: 11123

LOCATION:  Chennai

DEPARTRMENT: Service Technical Backoffice India

 
YOUR TASKS:

• Support in Process Improvement, Creation, Implementation, and Documentation
• Assist in Technical Incident Handling Support
• Ensure all documentation & reporting adhere to compliance standards.
• Support in fleet performance analytic reports and reporting processes such as,
  SCADA&IT
  Creating PowerBI Report on the turbines and sites causing the most problematic issues on ART ((Availability Reporting Tool)) system,
  Creating SW for checking and reporting the status of site SCADA and CIF disks,
  Creating SW for checking and reporting communication loss between SCM and LRO.
  Electrical
  Creating and reporting a Power BI dashboard for Repeated Alarms and Warnings, Durations, Top Failure Analysis, WTG’s with power limitations and ST Analysis
  Reporting changes in transformer DGA analysis throughout the process.
  Creating predictive maintenance SW and dashboard of main converters by analyzing internal logs
  Mechanical
  Recording operations performed in the repair workshop and tracking cost-saving reports,
  Analyzing main component and oil temperature/pressure trends on a PowerBI Dasboard and reporting when above site average.
  Training
  Automating of reporting for the generation of STC reports, reporting the validity checks for external trainings (HACA, High Voltage, TSL, etc.)
  Supporting for Power BI design changes for Internal Training Academy.
  Operation
  Creating Power BI Report for tracking consumption of high-cost materials,
  SN_TN Reporting
  Creating Power BI Report for follow up of service orders and lead time for materials in site orders to arrive at the site.
  Creating Power BI Report for tracking Snow tickets, status, waiting times based on sites.
  

         
YOUR  PROFILE

• Bachelor’s degree in engineering, Project Management or related field
• Minimum of 4-6 yrs experience ( preferably from wind industry)
• Proven experience in project coordination or similar role
• Strong analytical and data manipulation skills in Excel
• Strong organizational and time management skills with the ability to prioritize tasks effectively & Strong multitasking skills
• Good stakeholder management, excellent communication and interpersonal skills to collaborate with internal and external stakeholders
• Advanced Microsoft office skills & Understanding technical background  

 

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

Experience Level

Mid Level