Store Manager

Role

Oversee the daily operations of the retail store, ensuring sales targets are met, customer satisfaction is maintained, and store standards are upheld in line with company policies.

Sales & Revenue Management

Achieve monthly and annual sales targets.

Monitor sales performance and implement strategies to boost revenue.

Customer Experience

Ensure excellent customer service and handle escalations.

Maintain high store presentation and visual merchandising standards.

Team Leadership

Recruit, train, and motivate store staff.

Create work schedules and manage team performance.

Inventory & Stock Control

Oversee stock levels, replenishment, and loss prevention.

Conduct regular stock audits and manage shrinkage.

Operations & Compliance

Ensure adherence to company policies, SOPs, and safety guidelines.

Manage cash handling, billing, and daily reconciliations.

Reporting & Analysis

Prepare sales and operational reports.

Analyze data to identify trends and improvement areas.