Store Manager

Key Responsibilities

• Store Operations: Manage daily opening/closing procedures, cash handling, and floor supervision to ensure a smooth workflow.
• Sales & Profitability: Develop strategic plans to meet or exceed monthly sales targets and analyse sales reports to drive business decisions.
• Inventory Management: Oversee stock levels, coordinate with suppliers for timely deliveries, and ensure merchandise is effectively displayed and rotated.
• Team Leadership: Recruit, train, and mentor staff to provide exceptional customer service and maintain high performance standards.
• Visual Merchandising: Ensure the store layout and window displays align with brand guidelines to attract customers and boost foot traffic.
• Customer Service: Address escalated customer complaints promptly and maintain a welcoming, organized shopping environment.
• Compliance: Ensure the store adheres to health, safety, and legal regulations, as well as company policies. 

Required Skills & Qualifications

• Education: Any Graduate, Retail Management, or a related field is typically preferred.
• Experience: Proven experience (often 2–5 years) in retail management, specifically within the textile or fashion industry.
• Technical Knowledge: Strong understanding of fabric properties (woven, knitted, etc.) and current fashion trends.
• Soft Skills: Exceptional leadership, conflict resolution, and communication abilities for managing diverse teams and customers.
• Software Proficiency: Competence in using POS systems, inventory management software (like Tally or ERP), and Microsoft Office.