Store Manager ( Female )

• INCENTIVE AVAILABLE | NO WORK FROM HOME | ONLY FEMALE

• In-Person Consultations: Greet and engage customers, understand their concerns, and guide them toward the best hair care and hair enhancement solutions.

• Customer Service Excellence: Handle client queries professionally, resolve escalations, and maintain a premium in-studio experience.

• Sales & Target Achievement: Drive product sales, achieve individual and store-level targets, and ensure strong conversion rates.

• Order Management: Process customer orders efficiently and oversee coordination with the fulfillment team for timely delivery.

• Follow-Up & Lead Nurturing: Maintain relationships with customers through consistent follow-ups, encouraging repeat visits and loyalty.

• Store Operations Management: Oversee daily studio functioning, ensure the store is well-maintained, and uphold brand standards.

• Cash Handling & Deposits: Manage daily cash flow, maintain accurate records, and ensure timely bank deposits.

• Inventory Management: Track stock levels, manage replenishment, and conduct regular inventory checks to ensure optimal availability.

• Staff Management: Supervise team members, oversee attendance, manage leaves, and create effective shift schedules.

Qualifications & Skills:

• Minimum 2 years of experience in management, preferably within retail.

• Excellent English communication and interpersonal skills with a knack for building rapport.

• Proven track record of meeting or surpassing sales targets.

• Proficiency in leveraging social media platforms for customer engagement and lead generation.

• Willingness to work from 10 AM to 7 PM, Sunday to Saturday, with one weekly day off.

• Must reside in Chennai and be comfortable working exclusively from our Adyar studio.