Team Leader

We are HIRING TEAM LEADER

Location : Guindy

·      SALARY MAX 18K TO 25k (with incentives also)

·      FEMALE ONLY

·      EXPERIENCE

A team leader job description involves guiding a team to achieve goals by setting objectives, delegating tasks, monitoring performance, fostering communication, and resolving conflicts. Key responsibilities include motivating team members, providing coaching and support, collaborating with management, and ensuring day-to-day operations run smoothly.

 Role Description

This is a full-time on-site role located in Chennai for a Team Lead. The Team Lead will be responsible for managing the team, ensuring customer satisfaction, handling customer support, and effectively communicating with customers.

Qualifications

·        Customer Service Management and Customer Support skills

·        Strong communication and Customer Service skills

·        Prior experience in managing a Telecalling team

·        Ability to prioritize and delegate tasks efficiently

·        Excellent problem-solving and conflict resolution skills

·        Experience in the financial services industry is a plus

·        Bachelor's degree in Business Administration or related field