Team Leader

HDB Financial Services Limited

Thousand Lights, Chennai

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 04 Apr 2026 - 17 Apr 2026 | Time: 10.00 am - 04.00 pm...See details

Urgently hiring

11 applicants

Benefits include: PF, Flexible Working Hours, ESI (ESIC)

Job Description

Lead, mentor, and monitor a team of tele collection executives. 

Allocate daily targets and ensure achievement of individual and team goals. 

Review team performance through call listening, quality checks, and daily dashboards. 

Ensure adherence to collection scripts, compliance norms, and operational guidelines. 

Handle escalation calls and resolve customer issues professionally. 

Provide regular feedback, coaching, and training to team members. 

Maintain MIS reports — daily, weekly, and monthly collection performance. 

Coordinate with managers and cross-functional teams for smooth operations. Motivate the team to achieve higher productivity and incentive targets. 

Manage attendance, discipline, and process improvement initiatives.  --- 

Required Skills & Qualifications: Graduate (any degree).

 2–3 years of experience in Tele collection / Collections with team handling exposure. 

Strong communication, analytical, and decision-making skills. Good knowledge of collection strategies, bucket handling, and customer negotiation. 

Ability to work under pressure and meet deadlines.

 Proficiency in MS Excel and reporting.

 Package: Up to 3.5 LPA (based on experience) 

Job role

Work location

HDB Towers, Greams Road, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu, India

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Communication

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

04 Apr 2026 - 17 Apr 2026

Time

10.00 am - 04.00 pm

Other instructions

Formal Dress Code

About company

Name

HDB Financial Services Limited

Address

HDB Towers, Greams Road, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu, India

Job posted by HDB Financial Services Limited

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