We are hiring enthusiastic Technical Sales Representatives to join our team for driving sales, building client relationships, and delivering tailored solutions. If you are passionate about technology and customer service, we want to hear from you!

Knowledge and Skills Needed:

• Familiarity with sales terms (e.g., Sales script, Soft sell).
• Good knowledge of relevant computer programs (e.g., CRM software).
• Willingness to understand the features, specifications, and performance benchmarks of various hardware components and systems.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Strong interpersonal skills to understand and build rapport with customers.

Responsibilities:

• Answer questions about products or the company.
• Filter leads according to their requirements and purchase potential.
• Ask questions to understand customer requirements and close sales.
• Delegate qualified leads to the technical sales department.
• Collaborate with other teams to stay up-to-date on new product features.
• Meet targets on lead conversion.
• Call existing and potential customers to gather feedback.
• Follow up with customers regarding their order status.
• Collect and report frequent customer complaints or questions to relevant departments.
• Participate in monthly sales meetings.