Telecaller

Job Title: Telecaller / Front Office Executive – Used Cars

Location: Annasalai

Experience: 0–10 years

Industry: Automobile / Pre-Owned Cars

Employment Type: Full-Time

Job Summary:We are looking for enthusiastic and customer-oriented Telecallers and Front Office Executives to join our Used Car Sales Team. The ideal candidate should have good communication skills, , and the ability to handle customer inquiries efficiently while supporting the sales process.

• Key Responsibilities:For Telecaller:Make outbound calls to potential customers and explain the company’s used car offerings.
• Handle inbound inquiries from online portals and walk-ins.
• Schedule appointments for test drives and showroom visits.
• Follow up with leads to convert inquiries into sales opportunities.
• Maintain and update lead records in the CRM system.
• Coordinate with the sales team to ensure proper follow-up and closure.
• For Front Office Executive:Greet and assist customers visiting the showroom in a professional manner.
• Provide initial product information and connect customers to the sales team.
• Manage the front desk, handle phone calls, and maintain visitor records.
• Support administrative tasks such as customer documentation, appointment scheduling, and data entry.
• Ensure the reception area is clean, organized, and welcoming.
• Assist in coordinating test drives and customer handovers.
• Requirements:Minimum 1 year of experience in a telecalling, front office, or customer service role (automobile experience preferred).
• Excellent verbal communication skills in English and local language.
• Good interpersonal skills.
• Ability to handle multiple tasks efficiently and work in a fast-paced environment.
• Basic computer knowledge (MS Office, CRM tools, etc.).