Telecaller

Job Title: Telecaller – Client Outreach & Lead Conversion

Experience Required:0 TO 5 YEARS (Telecalling / BPO)

Industry: Event Management 

Note : Hindi,english,tamil language mandatory

Employment Type: Full-time

Preference: Female candidates preferred

Joining: Immediate joiners preferred

About the Company.:

A leading event organizing and experiential marketing company that specializes in delivering worldclass corporate events, exhibitions, brand activations, and more. We blend creativity with strategy to

design memorable event experiences for top-tier brands and organizations.

Job Summary:

We are looking for a driven and confident Telecaller with at least 3 years of experience in BPO/tele

calling to join the Business Development team. The ideal candidate will be responsible for pitching

our event services, converting leads into qualified prospects, and handing over successfully engaged

clients to the Client Servicing team for further execution.

Key Responsibilities:

• Make outbound calls to prospective clients to introduce about the company and our event

offerings.

• Present tailored event solutions for corporate events, brand activations, trade shows, and

more.

• Convert inbound and marketing-generated leads into qualified opportunities.

• Build rapport with decision-makers, understand their event needs, and propose appropriate

services.

• Maintain regular follow-ups to nurture leads and maximize conversion rates.

• Record all call outcomes, client details, and lead progress in the CRM system.

• Coordinate and ensure a seamless handover of closed leads to the Client Management Team

for planning and execution.

• Collaborate with the internal teams during campaigns or event promotions to drive

engagement.

Required Skills & Qualifications:

• Bachelor's degree in any discipline.

• Minimum 3 years of tele calling experience, preferably in a BPO or outbound calling setup.

• Strong verbal communication and convincing skills in English and [Insert Regional Language,

if applicable].

• Knowledge of lead conversion strategies and client qualification processes.

• Comfortable working with CRM tools, spreadsheets, and basic email communication.

• Self-motivated, energetic, and target-driven.

Preferred Experience:

• Prior experience in event management, hospitality, or client acquisition roles.

• Experience pitching to B2B or B2C clients.

• Understanding of corporate event types and planning processes.