Telecalling Executive

Woodpecker furniture

Besant Nagar, Chennai

₹10,000 - ₹19,000 monthly*

Fixed

10000 - ₹17000

Average Incentives*

2,000

Earning Potential

19,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

3 applicants

Benefits include: Mobile Allowance

Job Description

Job Purpose:

To handle inbound and outbound customer calls, promote retail products or offers, assist with queries, and ensure customer satisfaction while supporting the sales team.

Key Responsibilities:

  • Customer Outreach & Lead Generation
  • Make outbound calls to potential and existing customers.
  • Explain product details, offers, and promotions.
  • Generate leads and pass them to the sales team.
  • Customer Service
  • Handle inbound calls and resolve customer queries politely.
  • Provide information about store locations, stock availability, and pricing.
  • Maintain customer satisfaction through professional communication.
  • Sales Support
  • Follow up with leads and ensure sales closure.
  • Record customer responses and maintain CRM updates.
  • Assist the sales and marketing teams with feedback from customers.
  • Data & Reporting
  • Maintain call logs and customer databases.
  • Prepare daily/weekly reports on calls and conversions.

Required Skills:

  • Excellent communication (Tamil & English preferred in retail India setup).
  • Persuasive and customer-focused attitude.
  • Basic computer knowledge (MS Excel, CRM tools).
  • Good listening and problem-solving skills.

Job role

Work location

Woodpecker, 7th Avenue, GOCHS Colony, Besant Nagar, Chennai, Tamil Nadu, India

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer service, Telecalling - Customer Service, Sales, Lead conversion

English level

Basic English

Gender

Any gender

About company

Name

Woodpecker furniture

Address

Woodpecker, 7th Avenue, GOCHS Colony, Besant Nagar, Chennai, Tamil Nadu, India

Job posted by Woodpecker furniture

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