Telecalling Executive

R Cube Multisolutions

Thousand Lights, Chennai

₹7,000 - ₹45,000 monthly*

Fixed

7000 - ₹25000

Average Incentives*

20,000

Earning Potential

45,000

You can earn more incentive if you perform well

Work from Office

Part Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

112 applicants

Benefits include: Mobile Allowance, Internet Allowance

Job Description

Roles and responsibilities :


• Develop and maintain customer databases, ensuring accuracy and completeness of information.


• Analyze customer data to identify trends, preferences, and opportunities for improvement.


• Collaborate with sales, marketing, and customer service teams to optimize customer engagement strategies.


• Generate reports and insights from CRM data to support decision-making and business growth.


• Stay updated on industry trends and best practices in CRM technology and customer relationship management.


• Build and maintain strong, long-lasting relationships with new and existing clients.


• Act as the primary point of contact for clients, addressing their needs and concerns promptly and effectively.


• Develop and implement effective sales strategies to achieve business goals and targets.


• Prepare and deliver compelling presentations and proposals to prospective clients.


• Negotiate contracts and close deals to meet or exceed sales targets.


• Customer Interaction:


• Handle inbound and outbound customer calls in a professional and courteous manner.


• Respond to customer inquiries, complaints, and issues promptly and efficiently.


• Provide accurate information regarding products, services, and company policies.


• Issue Resolution.


• Identify and assess customers' needs to achieve satisfaction


• Resolve customer complaints and provide appropriate solutions and alternatives within the time limits.


• Follow up to ensure resolution and maintain records of customer interactions.


• Sales and Upselling:


• Promote and upsell products and services during customer interactions when applicable.


• Achieve or exceed sales targets and contribute to the overall profitability of the company.


• Investment Strategy Development:


• Develop and implement stock market investment strategies that align with the fund’s objectives and risk tolerance.


• Conduct thorough market analysis to identify investment opportunities and threats.


• Portfolio Management.


• Manage and oversee a portfolio of equity investments, ensuring optimal asset allocation and diversification.


• Conduct detailed fundamental and technical analysis of stocks to inform investment decisions.


• Stay updated on market trends, economic indicators, and industry developments.


• Identify and mitigate potential risks associated with stock market investments.


• Develop and implement risk management strategies to protect the fund’s assets.


• Client Relations.


• Communicate investment strategies, portfolio performance, and market outlook to clients and stakeholders.


• Prepare and present detailed reports and updates on fund performance.




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Job role

Work location

Continental Plaza, 4C, Thousand Lights East, Thousand Lights, Chennai, Tamil Nadu 600006, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Part Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Telesales, Banking/Loan Sales, Customer Support - BPO / Voice / Blended, Inside Sales, Credit Card Sales

English level

Basic English

Regional language

Fluent in speaking Tamil

Age limit

18 - 40 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Continental Plaza, 4C, Thousand Lights East, Thousand Lights, Chennai, Tamil Nadu 600006, India

About company

Name

R Cube Multisolutions

Address

Continental Plaza, 4C, Thousand Lights East, Thousand Lights, Chennai, Tamil Nadu 600006, India

Job posted by R Cube Multisolutions

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