Telecom Engineer
Atria Convergence Technologies
Telecom Engineer
Atria Convergence Technologies
Manali, Chennai
₹17,900 - ₹44,000 monthly*
Fixed
₹17900 - ₹29000
Average Incentives*
₹15,000
Earning Potential
₹44,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
171 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance
Job Description
JOB TITLE: Network Engineer – Fault Repair
Reporting to : Team Leader – Service Delivery
Function Name : Fault Repair
Purpose of the Role:
Responsible for 100% customer Service and maintenance of network element on field in the designated area
Role Description:
Key Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through relevant application and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if
required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level
Key Result Areas:
This position plays a critical role in driving operational efficiency through management of material and time
consumption, quality adherence and brining in areas of improvement for process betterment in the
organization
Recruitment Specifications:
Education
1. Graduate/Diploma/ITI holder in any discipline
2. Hardware & Networking, MCSE and CCNA preferred
Work Experience
1. 1 – 5 years of work experience
2. Hands on experience in Trouble shooting of Networking and Hardware
Job role
Department
Engineering - Hardware & Networks
Role / Category
Telecom
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Diploma
Skills
Optical fiber connectivity, Splicing
English level
No English Required
Age limit
18 - 33 years
Gender
Male
About company
Name
Atria Convergence Technologies
Address
TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028 Adyar, Chennai
Job posted by Atria Convergence Technologies
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