Telesales Executive

Job Description: 

As a Telesales Executive/Officer, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions. 

 Key Responsibilities:

Conduct Outbound & Inbound Sales Calls:

 - Initiate and handle outbound calls to prospective and existing customers.

 - Present and sell insurance products and services to potential clients.

Identify Customer Needs:

 - Understand customer needs and recommend suitable insurance products.

 - Provide detailed information about the features and benefits of insurance policies.

Achieve Sales Targets:

 - Meet and exceed daily, weekly, and monthly sales targets.

 - Follow up on leads and convert them into sales.

Maintain Customer Relationships:

 - Build and maintain positive relationships with customers.

 - Handle customer inquiries and provide solutions promptly.

Record Keeping:

 - Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.

  - Ensure all customer information is captured correctly and confidentially.

Compliance and Training:

 - Adhere to all regulatory and compliance standards related to insurance sales.

 - Participate in training sessions to stay updated on new products, services, and sales techniques.

Qualifications:

l  Minimum qualification 12th Graduation

l  Experience in telesales, preferably in the insurance sector.

l  Excellent communication and interpersonal skills.

l  Ability to explain complex information in a clear and understandable manner.

l  Strong negotiation and persuasion skills.

l  Knowledge of insurance products and services is a plus.

l  Proficiency in using CRM software and other sales tools.

Benefits:

l  PF , ESI , Group Medical Insurance.

l  Competitive salary and Incentive structure.

l  Training and professional development opportunities.

l  Supportive and collaborative work environments.

l  Opportunities for career advancement within the insurance & Sales sector.

l  Healthy Lunch(Only for Chennai Locations)