Telesales Executive

We are looking for a motivated and customer-focused Telesales Executive to handle inbound and outbound calls, promote air conditioning services, and support customer service operations. The ideal candidate should have strong communication skills and the ability to convert inquiries into confirmed service bookings.

• 🎯 Key ResponsibilitiesHandle inbound customer calls for AC servicing, repair, and installation inquiries
• Make outbound calls to follow up on leads and existing customers
• Explain company services, pricing, and promotions clearly
• Convert inquiries into confirmed bookings / sales
• Coordinate with technicians and scheduling team
• Maintain customer records and update CRM system
• Resolve basic customer complaints and escalate when required
• Achieve daily / weekly sales targets
• ✅ RequirementsMinimum 1–3 years experience in telesales / customer service
• Experience in aircon / service industry is an added advantage
• Good communication skills in English & Tamil
• Basic computer knowledge (Excel, CRM, WhatsApp)
• Strong convincing and negotiation skills
• Ability to work in a fast-paced environment
• 💰 Salary & BenefitsFixed salary + Attractive incentives
• Performance bonus
• Training provided

Career growth opportunities