Voice & Non-Voice Call Center Agent

Smile Groups Private Limited

Nungambakkam, Chennai

₹15,000 - ₹36,000 monthly*

Fixed

15000 - ₹35000

Average Incentives*

1,000

Earning Potential

36,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Benefits include: Food/Meals, 5 working days

Job Description

Job description

Roles and Responsibilities

Excellent Communication Skills In English (Verbal And Written)

The Candidate Should Have An Interest In The International Voice Process and Non Voice

Respond To Customer Queries In A Timely And Accurate Way, Via Phone And Chat.

Resolving Customer Queries At The First Point Of Contact.

Adhere To Internal Policies To Ensure Compliance With Legal Parameters As Well As Company Policies And Procedures.

Recording And Updating Customer Information Via The Organization's Internal Systems.


Desired Candidate Profile

Experience In International Voice Will Be Added Advantage.

Should Be Willing To Work In Night Shift.

No Target And No Work Pressure In Work.

Immediate Joining Will Be Given First Preference

Shift Time - Night Shift With Multiple Shifts Timing Starting From 6 Pm To 1030 Am(9 Hours Shift Including Breaks)



Perks and Benefits

Bonus

Dinner is Available in the office

Job role

Work location

7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - International Voice Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Smile Groups Private Limited

Address

7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai

Job posted by Smile Groups Private Limited

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