Warranty Analyst - Vehicle Quality and Cost Reduction Specialist

Warranty Analyst

Project manage the delivery of IMG vehicle line quality improvements (CPU Reduction) and warranty spend improvements through CPR actions.

 

• Project manage warranty quality improvements on IMG built products to reduce cost per unit (CPU) 

• Project manage warranty spend reduction opportunities to reduce cost per repair (CPR)  

  • Monitor warranty trends to identify warranty quality issued and warranty spend reduction opportunities 

  • Prepare business cases for reduction opportunities 

  • Understand warranty part failure modes and collaborate with PD/STA to raise 8Ds projects 

  • Coordinate action plans to Implement warranty spend reduction opportunities using the 13 tools 

    (e.g. child part repairs, improved diagnostics, standard repair time reductions, WSM modifications, Dealer Comms, Remanufacturing/sublet, part pricing/sourcing) 

  • Monitor warranty to validate quality and warranty spend reduction actions 

• Manage reporting of project status in required forums 

• Manage and deliver warranty spend roadmap/KPIs 

• Represent IMG Warranty at relevant project meetings 

• Complete special assignments and Projects as required 

 

 

Education QualificationTertiary qualification required (Engineering preferred), 8DNo. of Years of Experience

 

Min 5 years’ experience leading teams in a technical environment required

 

Professional Exposure

(Technical Skills)

Automotive experience preferred

 

Preferred previous experiences

 

Manufacturing, Quality, Material Handling experience in a high-quality manufacturing-design environment

 

Functional Skills

Strong Technical, Analytical and Project Management skills required

An ability to manage and deliver specific projects independently

 

Behavioural Skills

Leadership, Results-driven attitude, Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.

 

Special Knowledge/Skills  Required

Quality-AI / GSAR / OWS-SERVIS2 / Microcat / Panda / PTS

Microsoft Office-Datacubes

8D, Statistics-SPC, Ford QOS, Project Management

 

 

Any Others

 

Hybrid Work Position 

Flexible work hours required (incl participation in global mtgs in evenings) Limited travel may be required. 

Experience Level

Senior Level