Zonal Sales Manager

*Zonal Sales Manager (Chennai Region)*

Role Overview:

- Lead and manage the sales team in the Chennai region, driving sales growth, achieving store targets, and ensuring operational excellence.

- Oversee store audits, staff performance, and customer service standards.

Key Responsibilities:

- Sales Leadership:

   - Achieve and exceed monthly/quarterly sales targets for Chennai region stores.

   - Develop and execute sales strategies tailored to Chennai market dynamics.

   - Manage, mentor, and motivate a team of sales staff across Chennai stores.

   - Conduct regular performance reviews.

   - Ensure staff training on products, sales techniques, and customer service.

- Store Operations & Audit:

   - Conduct store audits.

   - Ensure stores adhere to company policies, SOPs, and brand standards.

   - Address operational issues, propose solutions, and drive store-level improvements.

- Customer Service:

   - Ensure exceptional customer experience across Chennai stores.

   - Monitor customer feedback, address issues, and drive service improvements.

- Reporting & Collaboration:

   - Provide weekly sales reports, forecasts, and insights to regional management.

- Experience:

   - 3-5+ years in retail sales management, with at least 2 years in a zonal/area manager role.

   - Proven track record of achieving sales targets and managing teams.