Marketing Executive

Key Responsibilities:

1. DPNG Marketing Activities:

 Organize and deliver customer awareness sessions on PNG usage and benefits & execute

domestic marketing activities to promote PNG services

 Conducting marketing and promotional campaigns & Distribute pamphlets and other

promotional materials.

 Explaining various Schemes and their merits along with PNG benefits to Customer

 Handle customer inquiries and provide suitable schemes and convince them for opting for

PNG.

2. New DPNG Customer Registration:

 Conduct door-to-door visits for DPNG Customer registration & assist customers for

process.

 Manage new PNG connection registrations and ensure accurate data entry in CRM

software/DMA portal / Excel Sheets.

 Verify customer details, including KYC updates and document collection.

 Coordinate with TG teams for customer complaint resolution during

Registration/Conversions.

3. Conversion of New / already Registered Customer

 Provide administrative support to the Lead – Projects for day-to-day site tasks.

 coordination with PE-PNG vendors and TG teams to ensure conversion work front

availability to contractors.

 Support SD validation for customer accounts.

 Coordinate with customers to facilitate smooth conversion processes.

 Achievement of monthly targets set by GA team.

4. Assistance for LPG Cylinder Surrender

 Assist newly converted / already converted customers for surrendering their LPG Cylinder/s

to respective OMC

 Make “LPG Cylinder Surrender” forms of respective OMC readily & Free of Cost available to

the customer.

 Provide assistance in filling the above forms.

 Submit / Assist in submitting duly filled forms of the customer to respective OMC.