Back Office Executive

Job Responsibilities

• Codify and manage procurement data within the company’s software systems with accuracy and attention to detail.
• Perform quality assurance on back-end operations to ensure smooth and error-free workflows.
• Research, identify, and evaluate tender data sources from India and international markets.
• Respond promptly to customer inquiries and provide timely support based on their requirements.
• Analyze and review customer websites to determine the products and services they offer.
• Troubleshoot operational issues and communicate status updates until full resolution.
• Carry out various back-office tasks aligned with the company’s operational needs.
• Use online tools (Google search, ChatGPT, etc.) to research and solve business-related problems.

Requirements

• Strong computer literacy and ability to work with digital tools and software.
• Good command of English—both written and verbal.
• Ability to work sincerely, independently, and with a high level of responsibility.

Work Schedule

• Standard Hours: 9:00 AM to 6:00 PM
• Work Mode: Office-based
• Weekly Off: Sundays off; alternate Saturdays are holidays