Branch Manager

* Manage day-to-day clinic Sales & operations to ensure smooth and efficient functioning

* Supervise front office, therapists, consultants, and support staff

* Ensure excellent client service and satisfaction at all touchpoints

* Coordinate appointment scheduling, staff rosters, and workflow planning

* Monitor clinic performance, daily reports, operational & Sales targets.

* Support the team in achieving revenue and service goals

* Handle client queries, feedback, and basic issue resolution professionally

* Ensure clinic cleanliness, discipline, and adherence to internal processes

* Coordinate with head office for reports, inventory, and administrative updates

* Minimum years of experience in slimming clinic, wellness center, fitness center or Aesthetic Industry is mandatory

* Good communication and interpersonal skills

* Basic computer knowledge (Excel, reports, CRM or billing software)

* Strong leadership and people-management abilities