Branch Manager

1. Business Development Achieve monthly/quarterly chit subscription targets

• Promote new chit schemes and enroll members
• Build strong relationships with customers and agents

2. Operations Management Oversee day-to-day branch activities

• Conduct chit auctions and ensure transparency
• Maintain proper documentation and records

3. Team Management Lead, train, and motivate staff and field agents

• Monitor team performance and productivity
• Assign targets and track achievements

4. Collections & Risk Control Ensure timely collection of installments

• Handle defaulters and minimize bad debts
• Maintain healthy portfolio quality

5. Customer Service Resolve customer queries and complaints

• Ensure smooth communication with subscribers
• Build trust and retention

6. Compliance & Audit Ensure adherence to chit fund regulations and company policies

• Prepare for internal/external audits
• Maintain statutory records