Cashier

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📍 Location: Edayarpalayam, Gandhipuram, Thudiyalur

COMPANY PROFILE -

The Chennai Mobiles is a multi-brand mobile retail chain in Tamil Nadu, founded in 2003 by A.M. Samsu Ali. With over 100+ stores, the company aims to be a one-stop destination for mobile phones and accessories, laptop, home appliances, small home appliances , prioritizing customer satisfaction and innovation. They are known for their extensive range of products, customer service, and plans for further expansion. 

Key Aspects of The Chennai Mobiles:

Founded:

• 2003 by A.M. Samsu Ali. 

Location:

• Headquartered in Coimbatore, Tamil Nadu, with a large presence across the state. 

Business Model:

• Operates as a multi-brand mobile retail chain, offering a wide variety of mobile phones and accessories. 

Vision:

• To be the leading mobile and appliances retail destination, providing a comprehensive range of products and excellent customer service. 

Mission:

• To push the boundaries of mobile retail through innovation, expanding product offerings, and enhancing service standards. 

Growth:

• From a single store in 2003, they have grown to over 85 stores and plan to expand to 250 stores in the next few years. 

Customer Focus:

• They emphasize excellent client service and aim to have a large base of satisfied customers. 

Employee Base:

• They employee over 1,000+ people across their stores. 

Roles and Responsibilities:

Roles:

• Manage point-of-sale operations to ensure accurate and efficient customer transactions.
• Serve as the face of the business during billing and checkout processes.

Responsibilities:

Transaction Management:

• Handle cash, credit/debit cards, UPI, and other payment methods.
• Accurately process sales using POS (Point of Sale) systems.
• Issue receipts, refunds, or change as necessary.

Customer Service:

• Greet customers politely and respond to queries during checkout.
• Provide assistance with billing issues or price clarifications.
• Maintain a friendly and professional demeanor.

Cash Handling:

• Count and verify cash at the start and end of shifts.
• Balance cash drawers and report any discrepancies.
• Safely store and deposit collected cash as per company policy.

Billing and Receipts:

• Ensure items are correctly scanned and billed.
• Apply discounts, vouchers, or loyalty points as applicable.
• Provide clear and accurate invoices.

Record Keeping:

• Maintain daily sales records and reports.
• Track transactions for returns, exchanges, and voids.

Compliance & Security:

• Follow cash handling procedures and security guidelines.
• Avoid billing errors and report suspicious activities.
• Adhere to all store and company policies.

Cleanliness and Station Maintenance:

• Keep the cashier counter clean and organized.
• Ensure POS systems, printers, and barcode scanners function properly.

Coordination:

• Communicate with floor staff regarding product availability and price changes.
• Support in-store promotions or sales events when needed.