Customer Relations Executive
Tomson Electronics
Customer Relations Executive
Tomson Electronics
Coimbatore
₹15,000 - ₹17,000 monthly
Fixed
₹15000 - ₹17000
Earning Potential
₹17,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 02 Jan 2026 - 16 Jan 2026 | Time: 10.00 am - 04.00 pm...See details
Urgently hiring
22 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
- Key Responsibilities:
- Serve as the first point of contact for customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and professionally, ensuring high satisfaction
- Maintain detailed records of customer interactions and feedback
- Collaborate with internal teams to improve products, services, and customer experience
- Identify opportunities to upsell or cross-sell based on customer needs
- Monitor and report on customer satisfaction metrics (follow up on 1-star reviews)
- Basic knowledge in EXCEL (or any spreadsheets)
- Reporting in docs (or word)
- Microsoft Office
- Shopify product listing
Job role
Work location
Sowripalayam, Coimbatore, Tamil Nadu, India
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
English, Tamil, Kannada, Telegu, Malyalam
English level
No English Required
Regional language
Fluent in speaking Tamil
Age limit
18 - 40 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
02 Jan 2026 - 16 Jan 2026
Time
10.00 am - 04.00 pm
About company
Name
Tomson Electronics
Address
Sowripalayam, Coimbatore, Tamil Nadu, India
Job posted by Tomson Electronics
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