Customer Support Executive

Sky Commodities India Private Limited

Udayam Palayam, Coimbatore

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

7 applicants

Benefits include: Overtime Pay, PF, Mobile Allowance, ESI (ESIC)

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction with our services.


Key Responsibilities:

- Respond to customer inquiries via phone, email, and chat

- Resolve customer complaints and issues in a timely and professional manner

- Provide information and guidance on our stock broking services, products, and features

- Process client requests, such as account opening, demat account, and trading-related queries

- Collaborate with internal teams, such as operations and trading, to resolve customer issues

- Maintain accurate records of customer interactions and feedback

- Continuously improve knowledge of our services, products, and industry trends


Requirements:

- Excellent communication and interpersonal skills in English and Hindi (mandatory)

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Basic knowledge of stock market and trading products (desirable)

- Proficiency in using customer support software and tools

Job role

Work location

Mayflower Valencia, 3rd Floor, Nava India,Avinashi Road,Coimbatore Udayam Palayam, Coimbatore

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Hindi, Team coordination

English level

Basic English

Regional language

Fluent in speaking Tamil, Hindi

Gender

Female

About company

Name

Sky Commodities India Private Limited

Address

Mayflower Valencia, 3rd Floor, Nava India,Avinashi Road,Coimbatore Udayam Palayam, Coimbatore

Job posted by Sky Commodities India Private Limited

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