Customer Support Executive

Novitech R&D Private Limited

Ram Nagar, Coimbatore

₹10,000 - ₹17,500 monthly*

Fixed

10000 - ₹15000

Average Incentives*

2,500

Earning Potential

17,500

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

30 applicants

Benefits include: Mobile Allowance, Internet Allowance, Laptop

Job Description

Job Title: Customer Support Executive

Experience: Freshers can apply

Salary: ₹10,000 – ₹15,000 per month + Performance-Based Incentives

Employment Type: Full-Time


Job Overview:

We are looking for a female Customer support Executive who is passionate about supporting customers, resolving queries, and ensuring a smooth and positive experience with our services. The ideal candidate should be friendly, communicative, and eager to learn and grow in a customer-facing role.


Responsibilities:

  • Onboard and guide new customers effectively
  • Maintain strong customer relationships
  • Resolve customer queries via WhatsApp, phone calls, and emails
  • Provide regular follow-ups to ensure customer satisfaction
  • Coordinate with internal teams to resolve customer issues efficiently
  • Collect customer feedback and share insights with the team


Requirements:

  • Good communication and interpersonal skills
  • Basic computer knowledge and typing skills
  • Friendly, professional, and customer-focused attitude
  • Willingness to learn and grow within the organization
  • Freshers and candidates with up to 1 year of experience are welcome


Benefits:

  • Training and career growth support
  • Positive, friendly, and supportive work culture
  • Performance-based incentives
  • Opportunity to build a strong career in customer success

Job role

Work location

Sai Sruthi Building, Ramar Koil Street, Ram Nagar, Coimbatore, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Diploma

Skills

Good Communication Skills, Typing, Problem solving, Time management, Customer support, Customer success platforms, Reporting skills, Computer knowledge

English level

Basic English

Regional language

Fluent in speaking Tamil, Hindi

Age limit

18 - 25 years

Gender

Any gender

About company

Name

Novitech R&D Private Limited

Address

Sai Sruthi Building, Ramar Koil Street, Ram Nagar, Coimbatore, Tamil Nadu, India

Job posted by Novitech R&D Private Limited

FAQs about this job

Show all

Apply for job