E-Commerce Executive

Role Summary

We are looking for a smart and responsible E-commerce Operations & Sales Admin to manage daily shipment tracking, coordinate with Shiprocket, and handle incoming sales queries from Meta (Facebook & Instagram) Ads and convert them into confirmed orders.

This is an entry-level role — training will be provided.

Key Responsibilities

Check and update daily shipment dispatch & delivery status using Shiprocket

Track orders, RTO, NDR, and coordinate with courier partners if needed

Handle customer queries coming from Meta ads (WhatsApp / Instagram / Facebook)

Convert interested customers into confirmed orders

Update order details in Excel / Google Sheets

Coordinate with packing / dispatch team for smooth operations

Follow up with customers for confirmation and delivery

Skills Required

Basic computer knowledge

Comfortable using WhatsApp Web, Meta Inbox, Shiprocket dashboard

Good communication in Tamil & English (Hindi optional)

Basic Excel / Google Sheets knowledge

Responsible, organized, and willing to learn

Preferred (Not Mandatory)

Experience in any e-commerce, customer support, or admin role

Knowledge of Shiprocket / Shopify / Meta Ads is a plus

What We Offer

Training provided

Growth opportunity in e-commerce & digital business

Friendly startup-like environment

Send your resume to: Discountmarket37@gmail.com

WhatsApp: 9566533838