Fiber Installation Engineer

Install Airtel Broadband connections at customer premises (residential and commercial).

Manage installation, shifting, reactivation, and speed/technology upgrades for Broadband, DTH, and surveillance services.

Ensure timely, high-quality installations in accordance with SOPs and company procedures.

Respond swiftly to installation and service requests generated by the Sales team.

Achieve defined KPIs and productivity targets.

Maintain professional etiquette during customer interactions and ensure customer satisfaction.

Identify and implement improvement measures to enhance customer experience.

Collaborate with stakeholders to ensure seamless operations.